Risk, issue or off-specification: how to tell them apart

By Martin Brodie-Lynch, reviewed by Stuart Lester

Last updated

The short answer

A risk is something that might happen. An issue is something that has happened, or a request, that needs managing now. An off-specification is a particular kind of issue: something the project is delivering doesn't, or won't, meet what was agreed. The difference matters because each one leads to a different action and is decided by a different person.

The three in plain English

  • Risk. An uncertain event that would affect the project if it happened. It hasn't happened yet. In PRINCE2, risks can be threats or opportunities. Example: a supplier may deliver late.
  • Issue. Something that has happened, or been raised, and needs attention. PRINCE2 7 groups issues into five types: a problem or concern, an external event, a business opportunity, a request for change, and an off-specification. Example: the supplier has told you delivery will be two weeks late.
  • Off-specification. Something the project should deliver that doesn't, or is forecast not to, meet its agreed description. Example: the new report has been built without the agreed regional breakdown.

A simple test

Ask these questions in order:

  1. Has it happened yet? If no, it's a risk. Record it in the risk register or RAID log with an owner and a response.
  2. Does something the project is delivering fall short of what was agreed? If yes, it's an off-specification.
  3. Is someone asking to change what was agreed? If yes, it's a request for change.
  4. Otherwise, it's a problem or concern, an external event or an opportunity. The project manager deals with it within their agreed limits, or escalates it if they can't.

How they compare

  • Has it happened?

    Risk
    Not yet
    Issue
    Yes
    Off-specification
    Yes, or it's forecast
  • Where it's recorded

    Risk
    Risk register or RAID log
    Issue
    Issue register or RAID log
    Off-specification
    Issue register or RAID log
  • Typical action

    Risk
    Reduce, avoid or prepare for it
    Issue
    Resolve it or escalate it
    Off-specification
    Fix it, or formally accept it as it is
  • Who decides

    Risk
    Project manager, with the board for major risks
    Issue
    Project manager within limits, otherwise the board
    Off-specification
    Change authority or project board

Why getting it right matters

“I regularly see the same item sitting in both the risk log and the issue log, with two different owners. Getting the distinction right is really about deciding who acts, and when.”

Martin Brodie-Lynch

Common mistakes:

  • Logging issues as risks. If it's already happened, calling it a risk delays the action.
  • Keeping both entries open. When a risk happens, close the risk, raise an issue and link the two.
  • Treating every issue as a change. Many issues can be resolved within the plan without changing what was agreed.
  • Accepting an off-specification informally. If the business agrees to accept something that doesn't meet its specification, record that decision. PRINCE2 calls this a concession.

About the author

Martin Brodie-Lynch, COO and Co-founder, Quantum Consultancy Ltd

Martin Brodie-Lynch

COO and Co-founder

View profile

Reviewed by Stuart Lester

FAQs

Can a risk become an issue?

Yes. When a risk happens, it becomes an issue. Close the risk, raise the issue and link them, so the history is clear.

What's a concession in PRINCE2?

A concession is a formal decision to accept an off-specification without fixing it, usually because fixing it would cost more than it's worth. It's made by the change authority or the project board, and it's recorded.

Who decides on an off-specification or a request for change?

The change authority, if one has been set up with an agreed budget, or otherwise the project board. The project manager can resolve smaller items within their agreed limits.

Is a software bug an off-specification?

Usually, yes, if the software doesn't do what its agreed specification says. Minor defects found and fixed in normal testing are typically handled through quality checks rather than logged one by one.

Can a risk be positive?

Yes. PRINCE2 treats opportunities as risks too, and they should be managed so the benefit is captured.

Want risk and issue management that actually works?

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